The brief
MTN Foundation needed a platform that could run, track, and certify training across a nationwide program, and produce reports leadership could trust. Training at that scale had been happening, but there was no shared spine to measure it.
What was really going on
Large-scale training without good measurement produces the same outcome every time: high delivery volume, unclear business impact, and a recurring challenge to justify the budget. Before we could add value through the training itself, we had to give the program a platform that proved what was already happening.
What we did
- 01Deployed Zoho Trainer Central as the central learning management solution.
- 02Configured measurement architecture, attendance, completion, assessment, certification.
- 03Managed program logistics across six geopolitical zones in Nigeria.
- 04Set up reporting aligned to leadership's measurement needs.
What changed
[Results, volume of training run on the platform, reporting outcomes, leadership visibility improvements.]